Virtual ACS is a combination of our online product support and your online client account.
The online product support allows your consumers access to all of your product information.
Consumers can get instructions, answers to their questions, order replacement parts and track
their orders 24 hours a day.
With each online client account, clients can obtain an overview of their entire account
through their personal
online dashboard
. Clients can view such things as questions asked by
consumers regarding each of their products; inventory by part, model or flow; product ranking
according to number of cases or consumer inquiries; product ranking by number of
replacements
;
specific cause in defect for products; current account balance and more.
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