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American Customer Service (ACS), located in metropolitan Atlanta, is a service-focused business dedicated to providing superior customer service for companies engaged in the North American retail market. ACS uses industry best practices and a custom-designed support center to assure our Customer Service Representatives (CSRs) are knowledgeable of all products as well as each component of the product. Most importantly, the ACS team offers our clients product evaluations through usability studies; instruction manual reviews and revisions; instruction manual translation; and online reporting. The success of ACS stems from our ability to be a responsive and responsible resource for our clients.